Power Virtual Agents Chatbots Overview (6 of 6)
Welcome to the building apps with Microsoft 365 series. This is a series of six videos. In each video, we discuss a technology area on the Microsoft 365 platform. If you follow this series, you will be able to build an application which can run from your mobile device by downloading the PowerApps mobile app from the app store. |
Platform Review
- AI-powered chatbots to resolve common dialogs with users
- Natural language understanding
- Integration with other services via Power automate
- Deploy to websites, mobile apps, MS Teams channels and other collaboration tools
Use Cases
- Enable business processes
- Customer support
- Automate dialog driven tasks
- Integrate with other skills for voice automation , Text-To-Speech scenarios and integrations